Zing is ISO 9001 accredited and this is key to delivering a quality cleaning service consistently, and allows us to monitor our performance and improve continuously.
Our SAP software enables us to assess our performance, in particular processes linked to staff bonuses.
Our processes are designed to keep our promises, exceed expectations and retain customers.
Being proactive wins customers’ loyalty and satisfaction therefore we regularly research the market for improvements to our service and cost reductions.
We are ISO 14001 accredited, which helps us to reduce the environmental impact of our services:
All managers have electric vehicles for site visits and deliveries
Contracts are grouped to reduce Area Manager travel between sites
Area Manager App allows customers to monitor contract performance online
Online Time & Attendance
Allows Area Managers and Payroll to manage without timesheets
E-billing and E-dunning to save paper, postage and time
E:dose system dilutes cleaning chemicals at point of use
Activated water and salt solution to reduce usage of chemicals
Microfibre clothes cuts down on water and chemicals usage
All staff encouraged to identify recycling opportunities
Health & Safety
Zing is committed to fulfilling its duties as an employer to protect the health, safety and welfare of its employees, visitors and others who may be affected by its undertakings, in so far as is reasonably practicable.
Health and safety will be managed to the same high standards as any other activity within our business. Zing recognises the fact that high level of safety has positive benefits to the organisation and makes good business sense.
To demonstrate our commitment to Health & Safety, Zing’s top managers are certified with the National Examination Board in Occupational Safety and Health (NEBOSH).
Download Policies & Certificates
Zing’s service delivery is underpinned by a range of policies, certificates and accreditations. Request documents to take a look: